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The Challenge

Waller House is a proven Austin powerhouse with over 500 closed deals and $350M+ in sales volume, but their social presence had room to catch up with their real-world success. Together, we refined their brand identity messaging, visuals, and social media strategy to feel both approachable and sophisticated in a crowded luxury market. Ultimately, these refinements were designed to deepen connection within their sphere, driving more repeat business and client referrals.

 
 
 
 

A disjointed grid with mismatched colors, inconsistent fonts, and graphic templates that diluted their premium personalities.

 
 
 

A sleek, editorial Instagram layout that highlights their human traits and expertise, signaling top-tier market authority and local Austin expertise.

 
 

THE IMPACT

Every post now flows together effortlessly, turning quick scrollers into confident, high-value client leads.

 
 
 
 

Step 1: Agent Brand Identity + Messaging

We dug deep into what makes Waller House unique—specifically their deep Austin roots and insider access to off-market homes. From there, we built a team brand positioning strategy that balances high-end luxury with an approachable, local vibe. This clear identity gives them a clear,  distinct competitive edge across all social media marketing channels.

 
 
 
 
 

 
 

Step 2: Social Media Content Strategy

We ditched generic real estate posts and built a custom content mix around high-value property showcases, neighborhood spotlights, and team culture. By focusing on storytelling and off-market teasers, we gave local buyers a real reason to hit "follow" and keep coming back. The new plan turns passive scrollers into warm client leads.

 
 
 
 

 
 

Step 3: Custom Designed Feed Templates

To keep their team efficient, we built a suite of clean but custom  Canva templates tailored for every post type—from "Just Listed" graphics to agent story spotlights. These plug-and-play designs maintain strict brand consistency without requiring hours in Photoshop. Now, launching a sleek new post takes just minutes.

 
 

 

Step 4: Lifestyle Photography

Stock photos weren't going to cut it for a premier Austin team, so we curated a library of candid, high-end lifestyle photography. The visuals capture the agents in action around Central Austin's most iconic spots and luxury properties. It adds a human, highly relatable element to their overall brand presence.

 
 
 
 
 
 

 

Step 5: Video Reels

Short-form video is essential for modern real estate team brand building, so we created dynamic Reel formats designed to stop the scroll. From quick property walkthroughs to insider neighborhood tips, these videos highlight the team's personality and expertise. They drive massive engagement and organically extend Waller House's reach.

 
 
 
 
 
 
 

 
 

Step 6: Social Media Management

We took the stress of daily posting off their plate entirely so they could focus on closing deals. By handling scheduling, caption writing, and grid curation, we ensure their brand stays active, consistent, and highly visible. It’s seamless ongoing management that keeps their pipeline full.

 
 
 
 
 

 
 

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